When you purchase multiple items from us - for example, 2 different menus - it can be a bit tricky as you need to register for each level of membership.
Go back to your purchase receipt and click on each additional purchase.
Fill out the registration again, only this time select - "Already a registered member" - then you will only need to add your username and password.
Once you do this for each purchase, you will be able to access all your items.
If you're still having problems, please contact support and we'll be happy to help.